Nafasi ya kazi :- Reservationist / Sales Consultant at Serengeti Ark Safari Lodge August 2024

We are looking for experienced Sales/ Reservationist qualified and energetic candidates to join our Reservation team as Res Request Reservations Consultant with broad knowledge of Tanzania

Reporting to General Manager 

Location: Arusha town

Duties & Responsibility 

– Receive bookings from Agent/ Tour Operators and book into Res requests.

– Receiving calls from Agent/ Tour Operator

– To ensure all bookings are made correctly and payment are made

– Process and issue detailed booking documentation to agent as required 

– Ensure that records are properly kept and archived per company policy 

– Make follow ups of provisional bookings and outstanding payments

– Promptly confirm the bookings subject to available rooms and within defined booking policies

– Collect, update ad communicate all necessary details concerning quests arrival to the lodge

– Prepare reports as may be required from time to time

– Issuing proper invoices and reservation summary 

– Process all necessary vouchers

Qualification

• 3 years of experience in similar position 
• Excellent up to date computer skills (Excel, word, power point,)
• Must have good experience of using Res Request
• Ability to handle multiple task smoothly and with calm manner
• Able to work under pressure
• Good customer care
• Demonstrate flexibility and teamwork, assisting Sales Manager and Accountants

How to Apply:

Interested candidate with above criteria for the above positions, you can send the CV, cover letter and professional certificates to the following emails. M..liu@arktz.co and Sales@arktz.com